Emergency guidance
911 COMES FIRST.
How to reach help, and what JDF does when you call.
JDF complements law enforcement. It never replaces it. Every criminal matter is escalated immediately to 911 and LAPD.
For any emergency or crime in progress, call 911. Then call the JDF Public Safety Hotline, answered by dispatchers who know the neighborhood.
What to do
The escalation path
Three steps, always in this order.
Call 911For any emergency or crime in progress, call 911 before anything else. Do not wait and do not call JDF first.
Call the hotlineThen call the JDF Public Safety Hotline. It is answered by dispatchers who know the neighborhood.
JDF responds and escalatesUnits are already on patrol in the neighborhood. Every criminal matter is escalated immediately to 911 and LAPD, who lead it from there.
Our role
What JDF does when something happens
Presence, first response and early warning. Law enforcement leads every criminal matter.
Already in position
JDF is on the street, already on patrol in the neighborhood, rather than dispatched citywide by call priority.
First responders
Responders carry medical training to treat people until help arrives.
24/7 dispatch
Dispatchers who know the neighborhood answer the hotline, with immediate escalation to 911 and LAPD.
Intel and threat analysis
Monitoring, assessment and early warning so threats are addressed before they reach the street.
Common questions
Who to call, and when
Should I call JDF or 911?
911, every time there is an emergency or a crime in progress. Call the JDF hotline at (213) 260-0061 after that.
Does JDF replace the police?
No. JDF complements law enforcement and never replaces it. LAPD leads every criminal matter.
Who answers the hotline?
Dispatchers who know the neighborhood.
It is not urgent, but something did not feel right. What should I do?
Tell us. Use the Report a Concern form or call the hotline. Do not use the online form for anything urgent.
Is JDF a private security company?
No. JDF is a public safety nonprofit. Nobody signs a contract and nobody receives an invoice. Armed response is provided by a licensed California Private Patrol Operator.
Emergencies go to 911 first. For everything else, the Public Safety Hotline and the online report form are open to the whole community.